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September 16, 2022

digital customer experience trends 2022

2022 Digital Customer Experience Strategies & Trends

The epidemic caused a commotion in consumer habits and a surge in digital connections with businesses. Due to the decline in face-to-face interactions between brands and consumers, the customer journey increasingly resembles a patchwork. Remember that most consumers do not consider their digital customer experience distinct from their in-store encounters. An individual may, for instance,

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